SMS Terms & Conditions

1. Program Description

Pizza House Gettysburg ("we," "us," "our") offers SMS messaging for the following purposes:

• Order updates: Confirmation, status changes, delivery notifications
• Marketing messages: Promotional offers, loyalty rewards, new menu items (opt-in only)
• AI-assisted ordering: Place and manage orders via text conversation
• Review requests: Post-order feedback and Google review invitations
• Account notifications: Loyalty point updates, referral bonuses, account changes

2. Consent

By providing your phone number and checking the SMS consent box during checkout or account creation, you expressly consent to receive automated text messages from Pizza House Gettysburg at the phone number you provided. Consent is not a condition of purchase.

AI-generated messages: Some messages may be generated by artificial intelligence systems. Per FCC regulations, these are classified as "artificial or prerecorded" messages under the Telephone Consumer Protection Act (TCPA). Your consent covers receipt of such messages.

3. Message Frequency

Order-related messages: You will receive messages related to orders you place (typically 2–4 per order).

Marketing messages: Maximum of 2 marketing messages per week. We enforce frequency caps to respect your time.

AI ordering conversations: Message frequency varies based on your conversation. Conversations expire after 2 hours of inactivity.

4. Opt-Out

You may opt out of SMS messages at any time by texting any of the following keywords to our number:

You will receive a single confirmation message and no further messages will be sent. Opt-out is processed immediately. You may also opt out through your account settings on our website.

Note: Opting out of marketing messages does not affect order-related transactional messages (confirmations, delivery updates) for orders you actively place.

5. Help

Text HELP at any time for assistance. You can also contact us at:

Phone: (717) 334-6002
Text: (717) 334-6002

6. Message and Data Rates

Message and data rates may apply. Check with your mobile carrier for details about your messaging plan. We are not responsible for charges from your carrier.

7. Supported Carriers

Our SMS service is compatible with all major US carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers. Carrier participation may vary.

8. Privacy

Your phone number and message content are handled in accordance with our Privacy Policy. We do not sell your phone number or share it with third parties for their marketing purposes. Message content from AI ordering conversations is processed by our AI providers but is not used to train their models.

9. Liability

We are not liable for delays or failures in message delivery caused by your carrier, device incompatibility, or network issues. T-Mobile is not liable for delayed or undelivered messages.

10. Changes

We may update these SMS Terms from time to time. Material changes will be communicated via SMS before they take effect.